CallCenter24 installation instructions

Twilio call center solution for bitrix24

  • Global carrier infrastructure
  • Exceptional call experiences
  • Pricing that reflects your business needs
Full overview of CallCenter24
Full overview of CallCenter24

Install application from marketplace

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How the application is installed



Install application from Bitrix24 marketplace

On this page you need to enter data from Twilio: 

  • Account SID
  • API key SID
  • API key secret

 



Go to you Twilio account

On main page find Account SID and copy in any text file. You will need that in a future.

 


Go to API Keys

On top right side of main page, in search box type "API Key" and click on founded menu item

 


Click "Create API key"

Click on "Create API key" button to create API

 


Create API key

Enter any name for API key you creating and click on button "Create API key" to create

 


Copy SID and secret

Copy and past in any text file keys from field "SID" and "Secret"

 


You should to have such file by the end

By the end of all above munipulations you should to have such file with three keys

 


Select check box and click Done

To finish creating API key

 


Enter in TwiCall three generated keys

And click "Install" buttin

 


You now in CallCenter24 setting page

After installation of TwiCall you should get in TwiCall setting page

 


Select phone number and user

1. Select phone number and assign user for that phone number

2. Then click Save

 


We provide one license for testing by default

1. If you need to add more users to your account, you can easily do so by following these steps:
2. Click on the "Buy more licenses" button within the app.
3. Purchase the same number of licenses as the number of users you want to add.
 


Assistance with the installation

If you require assistance with the installation or configuration of CallCenter24, our support team is here to help. Simply click on the "Help me now!" button within the app to send us a message and one of our support representatives will respond promptly.
 

Congratulations!!! You did it!!!


 
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